NAAM – Sell & Swap Privacy Policy

At NAAM, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our platform to sell, swap, or donate items.

1. Information We Collect

Account Information: Name, email address, phone number, and password when you register.
Transaction Data: Details of items listed, sold, or swapped, and communication with other users.
Payment Information: Limited payment details (processed securely through our third-party providers).
Usage Data: Device information, IP address, and browsing activity on the platform.

2. How We Use Your Information

To operate and improve our platform.
To connect you with other users for swaps or sales.
To ensure secure payments and prevent fraud.
To provide customer support and resolve disputes.
To send updates, service messages, or promotions (you can opt out anytime).

3. Sharing Your Information

We do not sell your data. We only share it with:

Other users when necessary for a swap/sale.
Service providers (payment processors, IT hosting, delivery partners).
Legal authorities if required by law.

4. Your Rights

You can:

Access, update, or delete your account at any time.
Request a copy of your data.
Withdraw consent for marketing communications.

5. Data Security & Retention

We use appropriate security measures to protect your data. We keep your information only as long as necessary to provide our services or comply with legal obligations.